Insurance reports (available on plans that include the feature) let you give a customer a formal, branded assessment of a device — ideal when they are making a claim with their insurer.
Creating a report
Open the job for the device, then choose Insurance Report from the job's actions. RepairBench pre-fills the customer and device details from the job, so you only add the assessment itself.
What to include
- The device make, model and identifying details (IMEI / serial).
- Your assessment of the fault or damage.
- An estimated value or repair cost where relevant.
Each report is numbered automatically using the prefix and next-number set in Settings → Job Settings.
Printing & the disclaimer
Print the report to a clean, branded layout the customer can pass to their insurer. The wording at the foot of the report comes from the Insurance Report Disclaimer in Settings → Legal Texts, which you can edit to suit your business.